What do we use this information for?
Contact information. We use your contact information to send you information about our company, services and to get in touch with you when necessary. The Coastline respects guest privacy and will not sell or disclose guests’ personal information to any other person, business or third party.
Credit card data:
In order to guarantee reservations via all channels (telephone, website or smartphone application, but not restricted to), we require a full 16-digit debit/credit card number, name on the card, card type (we accept visa, MasterCard or maestro), three-digit security code and the expiry date.
Your debit/credit card details are only charged the required deposit depending on your booking conditions at the date of the booking. Reservations that are not canceled before the amount of hours/days prior to arrival which is stated in your booking confirmation, the stated deposit is either refundable or not charged. Whereas canceling within the restricted hours/days of arrival, will incur the deposit being nonrefundable or transferable. NO-Shows will be charged 100% of the booking total if you fail to cancel.
The communication of all sensitive credit card information is encrypted through the use of our secure server and your web browser. We do not retain live records of credit card information on our internet web servers after the booking and payment transaction have been completed.
The Coastline indemnifies itself against all data use on reservations made via third party websites/agencies.
Links to other sites:
The site may provide links to other websites. Please be aware that once you leave the site and enter another website, you may be subject to different privacy practices and policies over which The Coastline retreat has no control and for which we are not responsible.
Photography & film:
On occasions The Coastline staff or commissioned professionals may take photos or film at our property of guests, that can be used for such things as promotional purposes of the retreat, on either our website, social media accounts, or on print material. No permission is needed for this, but we do ask; if you do not wish to be filmed or photographed, you are required to voluntarily leave the area where this is taking place. If your photographing or filming other guests not part of your group, that you seek permission from them first. Verbal consent is solicited as a goodwill gesture.
Changes to our privacy policy:
We may change our privacy policy at any time. continued use of our websites signify that you agree to any such changes.